Privacy Statement

Hop-In, located at Zwaanshals 484, 3035KS, Rotterdam, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

Name: Hop-In Beer Shop
Business address: Zwaanshals 337a, 3035KK, Rotterdam

E-mail address: info@hop-in.nl

Chamber of Commerce number: 70746532
VAT identification number: NL858443661B01

Personal data that we process

Hop-In processes your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data we process:

- First and last name

- Address data

- Phone number

- E-mail address

- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone

- Location data

- Bank account number

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us at info@hop-in.nl and we will delete this information.

For what purpose and on what basis do we process personal data?

Hop-In processes your personal data for the following purposes:

- Handling your payment

- To be able to call or email you if this is necessary to provide our services

- To inform you about changes to our services and products

- Offer you the opportunity to create an account

- To deliver goods and services to you

- Hop-In analyzes your behavior on the website in order to improve the website and tailor the range of products and services to your preferences.

- Hop-In also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

Automated decision making

Hop-In makes #responsibility decisions based on automated processing on matters that could have (significant) consequences for people. This concerns decisions that are taken by computer programs or systems, without a human being involved (for example an employee of Hop-In). Hop-In uses the following computer programs or systems: #use_explanation

How long we keep personal data

Hop-In does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data: #retention_period

Sharing personal data with third parties

Hop-In only provides data to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

Hop-In only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preference settings. We can also optimize our website with this. You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.

Google Analytics

We use Google Analytics to track how our users use the website. Cookies are placed for this purpose. This information is transferred to and by Google. Google uses this information to keep track of how our website is used and to provide us with reports about the website. We have set Google Analytics to be privacy-friendly. This includes, among other things, the following:

We have entered into a processing agreement with Google and Google is not permitted to provide this data to third parties or to use it for other Google services.

Hotjar

To map and analyze the use of our website, we use the web analysis tool Hotjar, offered by Hotjar Ltd. Hotjar's cookies enable us, among other things, to see how often our website is visited and which pages of our website are viewed. The information collected is processed into statistics and used by us to optimize our website. We cannot identify you as an individual based on the information collected.

Hotjar Ltd is not permitted to provide this information to third parties or use it for other Hotjar Ltd services.

View, adjust or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by Hop-In and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@hop-in.nl. To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. Hop-In would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data

Hop-In takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@hop-in.nl